|On every job I've seen where DeckTech was installing Granite Deck, these buckets keep appearing.|
I've never seen a bucket labeled "Granite Deck" or with "Nevada Coatings" on them.
DeckTech's Old Website
So here below we see some screen grabs from DeckTech's old website. One screen grab shows their guarantees and warranties boasting about their "proven waterproofing system" that "almost completely eliminates the risk of fractures, fissures or cracks..."
On DeckTech's page devoted to Granite Deck, they claim a Class A fire rating & "encapsulation at flashing & nailing details." We've asked for proof from Nevada Coating Systems and Decktech, and each has refused to provide a copy of the industry standard ASTM E-108 Roof Classification Fire Test report that shows the product passed an accredited lab's fire testing protocols.
Claiming a Class A rating when there isn't one is fraudulent in my opinion, a consumer trusts that what an advertisement says is true, and there is a truth in advertising law in place that the FTC enforces that an ad, whether on the Internet...or anywhere else, federal law says that ad must be truthful, not misleading, and, when appropriate, backed by scientific evidence.
Did you buy Granite Deck? Have you ever seen any evidence the product has a Class A rating?
|Failure on deck in Arroyo Grande|
|Peeling in Arroyo Grande|
|Blown out in Pismo Beach|
|Failed to encapsulate the metal, so it still rusted. Avila Beach.|
|Pinhole delamination Granite Deck applied so thin it's worthless. Orcutt|
|Another sample of Granite Deck pinholed. Cayucos|
|Peeling Granite Deck on copper flashing in Cayucos|
|A whole pile peeled off the copper flashings in Cayucos.|
|Failing Granite Deck under tile on El Portal in Shell Beach|
|Failed Granite Deck Rockview Condos SLO|
|Granite Deck is peeling off flashing at Rockview Condo's in SLO|
I'm sure there's a lot more people who just gave up on DeckTech and moved on...but don't just move on. You spent a lot of money on false promises of this deck system solving all your problems and it didn't. Instead the Granite Deck system only created more problems for you. Why should you incur the financial loss? You may be able to recover your funds by making a complaint.
The money you spent on the annual deck maintenance agreement was just designed to seperate you from your money, because DeckTech knew, or should have known, that this product was not going to work in the long run, or really even in the short run. They just used your money to line their pockets and limp your system along. For many people though, even with the ADMA, their decks are starting to fail and Deck tech won't be able to stem the tide once the gates break open.
So what should you do? The things I recommend are this- don't let Deck tech tell you it's your fault. It's not, any deck with Granite Deck on it that has problems is having problems because of the product and application.
File a complaint with the CSLB Click here to be taken to the online form for filing a complaint.
Remember, they have a probationary license, any complaints against DeckTech now could result in their license being revoked. That sword handing over their head should make them very willing to work with you to completely replace your deck, including tearing off everything to joists and installing all new plywood, a metal lath decking system and have it done right.
File a complaint with the SLO County District Attorney's office. Let them know you believe you were a victim of fraud. Present your contract and screen shots of our DeckTech info. Want an actual copy of the website page? Check the way back machine at waybackmachine.org Look up DeckTech's old website, you'll see it there archived in their files, forever proving they may have made claims that are fraudulent.
Let us know about your deck problems with Decktech. With more pressure on them, they have to do something. Send us pictures, copies of contracts, anything you have and we'll direct you to the right people who can get your damages recovered.